Term of Use

1. Introduction

Promptority provides an AI-assisted reasoning, knowledge, workflow, and orchestration environment designed to help users transform objectives into structured, context-aware work products.

Promptority is not intended to operate merely as an unrestricted conversational interface or generic content generator.

The Services may assist users with activities such as:

• developing objectives;
• improving instructions;
• structuring complex problems;
• organizing context;
• retrieving authorized knowledge;
• performing research and analysis;
• generating written materials;
• creating software or structured outputs;
• developing strategies;
• coordinating multi-stage workflows;
• reviewing generated work;
• creating reusable professional artifacts; and
• initiating user-authorized external workflows.

Promptority uses a structured methodology that may distinguish between an initial human objective, intermediate reasoning and orchestration processes, relevant supporting information, and the final output presented to the user.

The purpose of this structure is to improve the clarity and usefulness of AI-assisted work. It does not guarantee that any output will be accurate, complete, commercially successful, legally sufficient, factually correct, or appropriate for every use.

2. Definitions

For purposes of these Terms:

“Account” means a registered Promptority account.

“AI Processing Services” means artificial intelligence, machine learning, retrieval, computational, or related technologies used by Promptority or its authorized service providers to perform requested functionality.

“Artifact” means a work product created, saved, structured, generated, assembled, or materially developed through the Services, including reports, code, analyses, plans, structured data, documents, workflow outputs, strategies, templates, and similar materials.

“Content” means information, text, files, data, instructions, documents, images, code, prompts, knowledge, or other materials submitted to, generated through, retrieved through, or stored within the Services.

“Private Knowledge” means Content that an authorized user uploads, connects, or otherwise makes available to a Promptority knowledge environment for retrieval or grounding purposes.

“Promptority” means SOAPsync, LLC, together with its applicable affiliates, successors, and permitted assigns where appropriate.

“Promptority Cloud” means the server-side infrastructure and services used to operate authenticated or cloud-based Promptority functionality.

“Promptority Services” or “Services” means Promptority.com and all related websites, applications, APIs, workspaces, knowledge functions, orchestration functionality, artifact functionality, token systems, integrations, and related services offered by Promptority.

“Token” means a unit, credit, entitlement, or similar mechanism used to authorize or measure access to defined units of Promptority work.

“Workspace” means an environment within Promptority through which a user may prepare, execute, save, organize, or manage work.

3. Promptority’s Operating Philosophy

Promptority is designed around an objective-first methodology.

Rather than beginning exclusively with unrestricted free-form generation, certain Promptority workflows may seek to identify or improve information such as:

1. the user’s objective;
2. relevant context;
3. applicable constraints;
4. intended audience;
5. desired tone;
6. required sources or knowledge;
7. output requirements;
8. evaluation standards; and
9. other information that may materially affect the quality of execution.

Promptority may use this information to structure a task before initiating substantive AI-assisted work.

This methodology reflects a product-design philosophy and does not create a contractual guarantee concerning the quality, accuracy, or suitability of any result.

4. Eligibility

You may use the Services only if you are legally capable of entering into these Terms and are not prohibited from using the Services under applicable law.

If you use Promptority on behalf of an organization, you represent and warrant that:

• you are authorized to act for that organization;
• you have authority to agree to these Terms on its behalf; and
• your use of the Services complies with the organization’s applicable policies and contractual obligations.

Promptority may establish additional eligibility requirements for particular Services, geographic locations, enterprise offerings, regulated use cases, or account types.

5. Anonymous and Authenticated Use

Certain portions of Promptority may be accessible without an Account.

Anonymous functionality may include introductory, demonstration, educational, locally processed, or limited interactive features.

Promptority may restrict cloud processing, persistent storage, Private Knowledge, advanced workflows, token-based work, integrations, organizational functionality, or other features to authenticated users.

Availability of anonymous functionality does not create a right to continued anonymous access.

Promptority may change which features require authentication at any time.

6. Account Registration

To use certain Services, you must establish an Account.

You agree to provide information that is accurate and reasonably complete when creating or maintaining your Account.

You may not:

• impersonate another person or organization;
• create an Account using materially false information;
• use credentials you are not authorized to use;
• transfer an Account in violation of these Terms; or
• knowingly allow unauthorized persons to access restricted functionality through your Account.

Promptority may require verification of identity, email address, organization, payment information, or other account information where reasonably necessary for security, administration, fraud prevention, regulatory compliance, or access control.

7. Account Security and Stewardship

You are responsible for maintaining reasonable security over your Account.

This includes protecting:

• passwords;
• authentication codes;
• API credentials;
• integration credentials;
• security devices;
• administrative access;
• shared-workspace permissions; and
• other authentication mechanisms under your control.

You are responsible for activity occurring through your Account to the extent caused by your actions, instructions, authorized users, negligence, or failure to maintain reasonable credential security.

You must promptly notify Promptority through an available support or security channel if you reasonably believe:

• your Account has been compromised;
• credentials have been stolen;
• an unauthorized person has obtained access;
• an integration has been improperly activated; or
• other suspicious activity has occurred.

Promptority may suspend access to an Account when reasonably necessary to investigate or mitigate suspected compromise, fraud, abuse, security risk, or violation of these Terms.

8. Organizational Accounts and Authorized Users

An organization may permit multiple users to access a Promptority environment.

The organization is responsible for managing which individuals are authorized to use the applicable organizational Account or Workspace.

An organizational administrator may have authority to:

• add or remove users;
• modify permissions;
• access certain organizational information;
• configure integrations;
• manage Private Knowledge;
• establish usage policies;
• manage tokens or budgets;
• restrict functionality;
• review certain activity; and
• administer applicable organizational settings.

Users of an organization-controlled Account should understand that their organization may control the Workspace and may have access to information associated with that Workspace, subject to applicable agreements and law.

9. User Responsibility for Submitted Content

You are responsible for Content you submit to the Services.

You represent and warrant that you have the rights, permissions, licenses, consents, or other authority reasonably necessary to submit such Content and authorize Promptority to process it as contemplated by these Terms.

You may not knowingly submit Content in a manner that:

• violates applicable law;
• infringes intellectual property rights;
• violates contractual confidentiality obligations;
• misappropriates trade secrets;
• violates privacy or data-protection rights;
• violates export restrictions;
• circumvents legally required access restrictions;
• unlawfully exposes sensitive personal information; or
• otherwise violates the rights of another person.

Promptority does not assume responsibility for determining whether you have legal authority to upload or process particular Content.

10. Private Knowledge

Promptority may allow authorized users to create or use Private Knowledge Spaces.

Private Knowledge may be used to assist with:

• retrieval;
• grounding;
• research;
• contextualization;
• comparison;
• analysis;
• drafting;
• verification; and
• other authorized workflow functions.

You are responsible for determining whether information is appropriate to include in a Private Knowledge environment.

You must not upload or connect information you are not legally authorized to possess or process.

11. Tenant and Access Isolation

Promptority is designed to apply authorization boundaries to Private Knowledge and other restricted resources.

Access to a resource should depend on applicable permissions rather than technical similarity alone.

Promptority may use account, organization, tenant, role, workspace, resource, or workflow information to determine whether a user or process is authorized to retrieve Content.

You may not attempt to access Private Knowledge, Artifacts, credentials, metadata, or other protected information belonging to another user or organization without authorization.

Any deliberate attempt to circumvent tenant isolation or access restrictions may result in immediate suspension or termination.

12. AI Processing

Promptority may use one or more AI Processing Services to perform requested functionality.

Promptority may select processing capabilities according to factors including:

• task requirements;
• availability;
• reliability;
• performance;
• security;
• cost;
• technical suitability;
• context requirements;
• output requirements;
• policy restrictions; and
• other operational considerations.

Promptority does not guarantee that a particular AI model, technology, infrastructure provider, or processing configuration will be used for any particular request.

Promptority may add, remove, substitute, reconfigure, or change underlying processing technologies without notice when doing so does not materially change the user’s contractual rights.

13. Confidentiality of Internal AI Infrastructure

Promptority treats certain information about its internal processing architecture as confidential and proprietary.

Accordingly, Promptority is not required to publicly disclose:

• names of specific underlying AI providers;
• model identities;
• provider ranking;
• routing priorities;
• failover sequence;
• model-selection rules;
• internal system instructions;
• proprietary prompts;
• verification mechanisms;
• evaluation logic;
• orchestration logic;
• security signatures;
• provider-specific error handling;
• infrastructure topology;
• internal performance thresholds;
• internal pricing calculations;
• API keys;
• credentials; or
• other operational details that could reasonably expose trade secrets, security controls, vendor relationships, or proprietary methods.

General references to “AI Processing Services,” “processing infrastructure,” “approved processing services,” or similar terminology may encompass one or more external or internal technologies.

14. Service Continuity and Processing Resilience

Promptority may use alternate processing capabilities when a particular processing service is unavailable, impaired, unsuitable, or unable to complete a request.

Such mechanisms are designed to improve service continuity.

Promptority may determine whether alternate processing is appropriate based on internal operational rules.

Alternate processing is not intended to circumvent:

• safety controls;
• legal restrictions;
• account restrictions;
• authorization failures;
• payment failures;
• prohibited-use controls; or
• other substantive restrictions.

Promptority does not guarantee uninterrupted availability of any processing resource.

15. Guided Interview and Readiness Assessment

Certain Promptority workflows may use a guided process to obtain additional information before execution.

The process may ask the user to clarify matters such as:

• objective;
• context;
• constraints;
• tone;
• audience;
• sources;
• success criteria; and
• output expectations.

Promptority may assign a readiness score, readiness level, completeness indicator, or similar assessment.

A readiness assessment is intended to indicate the relative completeness of the information provided to the system.

It is not:

• a prediction of factual accuracy;
• a guarantee of successful output;
• a confidence score concerning truth;
• a professional certification;
• a legal opinion;
• a guarantee of commercial success; or
• a warranty of fitness for purpose.

A user may be permitted to proceed despite incomplete information.

Where that option is available, the user accepts the increased risk that the resulting output may be incomplete, inaccurate, or poorly aligned with the intended objective.

16. Reasoning Modes and Promptority Methodologies

Promptority may provide proprietary reasoning frameworks, techniques, modes, taxonomies, tools, labels, ontologies, or workflow methods.

These may include branded or proprietary methodologies intended to help users structure work.

Selection of a reasoning mode does not guarantee any particular result.

A reasoning framework may help organize analysis but cannot guarantee:

• accuracy;
• objectivity;
• legal sufficiency;
• complete issue identification;
• factual completeness;
• absence of bias; or
• successful decision-making.

Users remain responsible for determining whether a methodology is appropriate for their intended purpose.

17. Advanced and Multi-Stage Workflows

Certain Promptority functionality may involve multiple specialized processing stages.

These stages may perform roles such as:

• research;
• retrieval;
• analysis;
• evaluation;
• writing;
• review;
• synthesis;
• formatting;
• verification; or
• publishing preparation.

Promptority may internally allocate work among these components.

References to “workers,” “agents,” “reviewers,” or similar terminology describe functional software roles and do not imply that an autonomous legal person, employee, professional adviser, or fiduciary is performing the task.

18. Human Approval Gates

Certain external or consequential actions may require explicit user authorization before completion.

An approval gate may be used before an automated or AI-assisted workflow:

• publishes content;
• commits code;
• transmits an Artifact;
• creates an external record;
• initiates an external workflow;
• modifies an external system;
• posts information;
• sends information to a third party; or
• performs another supported consequential action.

Where an approval gate is presented, the user is responsible for reviewing the proposed action before approval.

User approval constitutes authorization for Promptority to perform the approved action through the relevant integration.

Not every action or integration necessarily includes the same approval workflow unless expressly indicated by the Services.

19. Code and Technical Workspaces

Promptority may offer environments that generate, display, analyze, preview, or manipulate software code.

Some environments may include restricted or sandboxed previews.

Users may not intentionally bypass a sandbox, technical restriction, execution boundary, permission mechanism, or other safeguard.

Unless expressly authorized through a supported feature, you may not:

• execute arbitrary server-side code on Promptority infrastructure;
• upload or execute malware;
• access the operating system underlying the Services;
• access unauthorized environment variables;
• probe internal credentials;
• perform unauthorized network scanning;
• exploit vulnerabilities;
• establish persistent unauthorized access;
• run cryptomining or comparable abusive workloads; or
• use Promptority infrastructure as a general-purpose unauthorized compute environment.

Intentional circumvention of technical execution boundaries may constitute a material breach of these Terms.

20. Tokens and Work-Based Usage

Promptority may offer functionality that is purchased or consumed using Tokens.

Tokens are intended to represent access to defined units of Promptority work or functionality.

Tokens are not necessarily equivalent to:

• raw processing time;
• a fixed number of computational operations;
• the internal cost Promptority incurs;
• a cryptocurrency;
• money;
• stored legal tender;
• a security;
• a financial investment; or
• ownership in Promptority.

Unless Promptority expressly states otherwise in writing, Tokens have no cash value outside the Services.

21. Work-Unit Pricing Philosophy

Promptority may establish prices based on meaningful units of work rather than exposing raw infrastructure consumption to users.

For example, a Promptority work unit may be associated with:

• prompt refinement;
• document analysis;
• professional writing;
• research;
• structured reasoning;
• negotiation preparation;
• business analysis;
• software-related work;
• multi-stage orchestration;
• knowledge retrieval; or
• another defined output or workflow.

The relationship between customer-facing Token prices and Promptority’s internal cost structure is proprietary.

Promptority is not required to disclose underlying infrastructure cost, provider pricing, model pricing, internal margin, routing cost, or other confidential pricing inputs.

22. Token Estimates

Before certain tasks are performed, Promptority may present an estimated Token requirement or workload classification.

An estimate may be based on factors including:

• complexity;
• context size;
• requested workflow;
• retrieval requirements;
• output requirements;
• number of processing stages;
• configured features; and
• other operational factors.

An estimate is not necessarily a direct representation of Promptority’s underlying infrastructure cost.

Where a final cost may differ materially from an estimate, Promptority may require further user authorization before continuing.

23. Token Reservation

Promptority may reserve Tokens before beginning certain paid work.

A reservation is intended to confirm that sufficient balance is available and to support consistent accounting during distributed or multi-stage processing.

Reserved Tokens may temporarily become unavailable for other work while the corresponding operation is pending.

Promptority may use transaction identifiers and similar mechanisms to reduce the risk of duplicate charging.

24. Token Consumption

Tokens may be finalized or deducted when work reaches the completion condition established for the applicable service.

The applicable completion condition may differ by feature.

For example, completion may occur when the Service successfully:

• produces a requested response;
• creates an Artifact;
• completes a workflow;
• retrieves and processes requested information;
• produces a supported deliverable; or
• completes another defined work unit.

Promptority may determine reasonable technical criteria for when a work unit has successfully completed.

25. Failed or Interrupted Work

If paid work does not successfully complete because of a qualifying technical failure, Promptority may release or reverse a Token reservation according to the applicable transaction rules.

Not every unsuccessful user outcome constitutes a technical failure.

For example, Tokens may still be consumed where the Services successfully execute the requested work but:

• the user dislikes the result;
• the AI output contains an error;
• the output does not produce the user’s desired commercial outcome;
• the user supplied insufficient information;
• an instruction was ambiguous;
• the requested conclusion was unsupported by available evidence; or
• the generated work otherwise fails to satisfy a subjective preference.

Promptority may separately provide refund, adjustment, or support policies.

26. Processing Resilience and Duplicate Charges

Promptority may use more than one processing resource in attempting to complete a single authorized work unit.

Where Promptority itself initiates alternate processing solely for technical reliability, Promptority’s objective is to avoid charging the user multiple times for what is presented as a single successful paid work unit.

Internal retry or resilience activity does not necessarily create a separate user-facing work unit.

This principle does not prevent separate charges for:

• user-requested re-execution;
• additional work;
• revised workflows;
• additional research;
• expanded output;
• additional workers;
• newly authorized external actions; or
• other distinct paid functionality.

27. Token Expiration, Refunds, and Changes

Promptority may establish rules governing:

• Token expiration;
• promotional Tokens;
• subscription Tokens;
• purchased Tokens;
• refunds;
• account closure;
• disputed transactions;
• credits;
• adjustments; and
• unused balances.

Applicable rules should be displayed or incorporated into the commercial terms governing the relevant purchase.

Promptority may change Token prices prospectively.

Where required by applicable law, changes will not retroactively alter rights that have already vested under a completed purchase.

28. Intellectual Property in the Platform

Promptority and its licensors retain all right, title, and interest in the Services and Promptority technology.

This includes rights in:

• software;
• code;
• interfaces;
• designs;
• architecture;
• workflows;
• taxonomies;
• reasoning frameworks;
• ontologies;
• orchestration systems;
• prompt-development methods;
• internal tools;
• evaluation techniques;
• security controls;
• databases;
• documentation;
• business methods;
• trademarks;
• logos;
• trade dress;
• proprietary data structures; and
• other Promptority intellectual property.

Except for the limited right to use the Services under these Terms, no intellectual property rights are transferred to you.

29. Artifact Rights

As between Promptority and the user, and subject to applicable law and third-party rights, the user retains rights in original Content the user submits and receives the rights Promptority is able to grant in eligible Artifacts created specifically for that user.

This provision does not transfer to the user ownership of:

• Promptority software;
• Promptority methodologies;
• system prompts;
• proprietary orchestration;
• reusable platform components;
• internal tools;
• general algorithms;
• infrastructure;
• pre-existing Promptority materials; or
• underlying third-party technology.

Artifact rights are also subject to applicable law.

AI-generated material may not qualify for copyright or other intellectual property protection in every jurisdiction or circumstance.

Promptority therefore does not warrant that every Artifact is protectable by copyright, patent, trade secret, or other intellectual property law.

30. Similar or Identical Outputs

Because artificial intelligence systems may generate similar results for different users, you acknowledge that another user may receive content that resembles or is identical to part of an Artifact generated for you.

Your rights in an Artifact do not extend to:

• independent third-party content;
• another user’s Content;
• generally known information;
• generic ideas;
• Promptority’s underlying technology; or
• content lawfully generated independently for another user.

Promptority does not guarantee exclusivity of AI-generated output unless an express written agreement provides otherwise.

31. License to Process User Content

You grant Promptority a non-exclusive, worldwide license to host, store, copy, transmit, retrieve, analyze, transform, process, display to authorized users, and otherwise use your Content to the extent reasonably necessary to:

• operate the Services;
• execute your instructions;
• maintain your Workspace;
• provide Private Knowledge functionality;
• create requested Artifacts;
• perform authorized integrations;
• maintain security;
• provide support;
• comply with legal obligations; and
• perform other activities described in these Terms or the Privacy Policy.

This license is limited to purposes connected with providing, administering, protecting, and lawfully operating the Services.

32. Feedback

If you voluntarily provide ideas, suggestions, comments, recommendations, or other feedback about Promptority, you grant Promptority the right to use that feedback without restriction or compensation, provided that Promptority does not acquire ownership of confidential underlying user Content merely because feedback references the Services.

You should not submit feedback containing third-party confidential information unless authorized to do so.

33. Artifact Storage and Export

Promptority may permit users to save Artifacts within the platform.

Subject to applicable feature availability, users may also be able to:

• download;
• copy;
• export;
• API-connect;
• transmit;
• publish; or
• otherwise use an Artifact outside Promptority.

Supported formats may include:

• structured data;
• Markdown;
• JSON;
• CSV;
• documents;
• code; and
• other supported formats.

Promptority may change supported formats or export features over time.

34. Integrations

Promptority may allow users to connect external applications, platforms, repositories, websites, workflow systems, APIs, or other services.

When you connect a third-party service, you authorize Promptority to exchange the information reasonably necessary to perform the requested integration functionality.

You are responsible for:

• maintaining authorization to use the connected service;
• protecting integration credentials under your control;
• reviewing proposed external actions;
• complying with third-party terms;
• determining whether the transfer is lawful; and
• understanding the consequences of sending information outside Promptority.

Third-party services are governed by their own terms and privacy practices.

Promptority is not responsible for an independent third party’s handling of information after a valid user-authorized transfer.

35. Prohibited Uses

You may not use the Services in a manner that violates applicable law, infringes another person’s rights, compromises the Services, or materially interferes with another user’s access.

Without limiting the foregoing, you may not knowingly:

• access an Account without authorization;
• attempt to access another tenant’s Private Knowledge;
• steal or extract credentials;
• bypass security restrictions;
• circumvent authentication;
• exploit software vulnerabilities;
• introduce malicious software;
• interfere with service availability;
• conduct unauthorized penetration testing;
• manipulate usage accounting;
• fraudulently acquire Tokens;
• evade payment obligations;
• falsify transactions;
• access internal infrastructure without authorization;
• extract protected system instructions;
• probe confidential routing systems;
• scrape proprietary platform logic;
• reverse engineer protected Promptority technology except where applicable law expressly prohibits that restriction;
• use automated systems to impose unreasonable infrastructure load;
• reproduce substantial portions of proprietary Promptority systems to create a competing service through unlawful means;
• remove intellectual property notices;
• misrepresent Promptority output as independently verified professional advice; or
• encourage another person to engage in prohibited conduct.

36. Prompt Injection and Instruction Manipulation

Promptority distinguishes between legitimate user instructions and attempts to compromise platform-level controls.

Users may test, analyze, or refine prompts in the ordinary course of legitimate use.

However, users may not intentionally use prompt-manipulation techniques to:

• obtain another user’s confidential information;
• access protected internal instructions;
• bypass authorization;
• obtain restricted credentials;
• evade usage accounting;
• cause unauthorized external actions;
• circumvent legally required safeguards; or
• compromise Promptority’s security.

A prompt injection contained within a user-uploaded document may also affect processing.

Users should exercise appropriate care when uploading documents obtained from untrusted sources.

37. User Responsibility for Malicious or Manipulative Documents

Private Knowledge or other user-supplied materials may contain malicious, misleading, hidden, or adversarial instructions.

Promptority may implement controls intended to reduce these risks.

However, no prompt-injection or content-security system can guarantee detection of every adversarial instruction.

You are responsible for exercising reasonable judgment concerning the sources of information you upload or connect to the Services.

To the extent permitted by law, Promptority is not responsible for harm primarily caused by a user’s knowing upload or authorization of malicious materials, except to the extent such harm results from Promptority’s own breach of an applicable contractual or legal obligation.

38. Scraping and Competitive Misappropriation

You may not use automated means to systematically extract Promptority’s proprietary information for the purpose of unlawfully reproducing or misappropriating:

• internal reasoning frameworks;
• proprietary workflows;
• taxonomies;
• product architecture;
• proprietary prompt libraries;
• system instructions;
• protected user interfaces;
• pricing logic;
• routing logic; or
• other confidential platform technology.

Nothing in these Terms prohibits lawful interoperability, benchmarking, research, reverse engineering, or other activity to the extent a restriction would be unenforceable under applicable law.

39. Diagnostics and Security Monitoring

Promptority may monitor technical activity reasonably necessary to:

• maintain security;
• identify abuse;
• troubleshoot errors;
• detect fraud;
• protect infrastructure;
• investigate suspected violations;
• monitor reliability; and
• enforce these Terms.

Diagnostic information may be filtered or redacted before being made available to users or support personnel.

Promptority may withhold technical information where disclosure could reasonably:

• expose credentials;
• compromise security;
• reveal confidential user information;
• reveal proprietary architecture;
• enable exploitation; or
• materially weaken platform defenses.

40. Suspension

Promptority may temporarily suspend or restrict access when reasonably necessary to:

• protect an Account;
• prevent unauthorized access;
• investigate suspected fraud;
• mitigate security risk;
• respond to excessive infrastructure load;
• enforce these Terms;
• prevent unlawful activity;
• respond to legal requirements;
• address nonpayment; or
• protect Promptority or other users.

Where reasonably practicable, Promptority may provide notice of suspension.

Immediate suspension may occur without advance notice where Promptority reasonably believes delay would create material risk.

41. Termination by User

A user may stop using the Services at any time.

Where supported, a user may request Account closure through the account interface or applicable support process.

Account closure does not necessarily entitle a user to a refund of unused Tokens, subscription fees, or other charges except where required by applicable law or expressly provided by applicable commercial terms.

Certain provisions of these Terms will survive termination where necessary to give them effect.

42. Termination by Promptority

Promptority may terminate an Account or these Terms where:

• the user materially breaches these Terms;
• the user engages in fraud;
• the user compromises system security;
• continued service would violate applicable law;
• the user repeatedly fails to pay amounts due;
• the Account creates substantial risk to Promptority or others;
• the user uses the Services for serious unlawful activity; or
• termination is otherwise permitted by an applicable written agreement.

Promptority may also discontinue a Service generally.

Where commercially reasonable, Promptority may provide notice before discontinuing material paid functionality, subject to emergency, legal, security, or infrastructure circumstances.

43. Effect of Termination

Upon termination:

• the user’s right to access the terminated Services ends;
• access to certain stored Content may cease;
• integrations may stop functioning;
• unfinished workflows may be terminated;
• Tokens may be handled according to applicable commercial terms; and
• Promptority may retain information where permitted or required under its Privacy Policy and applicable law.

Users should export important Artifacts before voluntarily closing an Account where export functionality is available.

44. AI Limitations

Artificial intelligence is probabilistic and imperfect.

Outputs may contain:

• fabricated statements;
• factual errors;
• omissions;
• outdated information;
• incorrect calculations;
• improper citations;
• misunderstood instructions;
• biased assumptions;
• incomplete analysis;
• inaccurate summaries;
• erroneous code;
• inappropriate recommendations; or
• other defects.

Promptority does not guarantee that AI-assisted output is true merely because it is presented confidently or supported by retrieved information.

45. Retrieval and Grounding Limitations

Promptority may use Private Knowledge or other retrieved material to ground an output.

Retrieval improves the ability of the Services to use relevant user-authorized information but does not guarantee:

• complete retrieval;
• perfect citation;
• correct interpretation;
• absence of hallucination;
• complete factual coverage; or
• consistency with all source documents.

Users should independently review important source material before relying on generated output.

46. No Professional Advice

Unless Promptority expressly enters into a separate written professional-services agreement, the Services do not themselves constitute legal, medical, accounting, tax, financial, investment, engineering, cybersecurity, or other licensed professional advice.

AI-generated material concerning regulated or consequential matters should be reviewed by a qualified professional where appropriate.

Promptority does not create an attorney-client, doctor-patient, fiduciary, investment-adviser, accountant-client, or similar professional relationship merely by generating Content.

47. High-Impact Decisions

You should not rely solely on Promptority output when making decisions involving material consequences to a person’s:

• legal rights;
• employment;
• credit;
• housing;
• healthcare;
• insurance;
• education;
• financial circumstances;
• safety;
• regulatory status; or
• similar high-impact interests.

Appropriate human review should be used where required by law or appropriate to the risk involved.

48. User Responsibility for Decisions

Promptority assists with reasoning and information processing.

The user remains responsible for decisions made using Promptority output.

You are responsible for:

• reviewing the output;
• verifying important facts;
• determining whether additional expertise is required;
• assessing applicability to your circumstances;
• evaluating business consequences; and
• obtaining appropriate professional advice where necessary.

Promptority does not assume responsibility for a user’s independent business judgment merely because the user relied on an Artifact generated through the Services.

49. Third-Party Services

The Services may depend upon third-party infrastructure, software, APIs, data sources, websites, services, or processing technologies.

Promptority does not control all third-party systems.

Accordingly, third-party outages, policy changes, service limitations, security events, changes in functionality, or other third-party actions may affect Promptority.

Promptority does not warrant continuous availability of third-party services.

50. Third-Party Content

Promptority output may reference, retrieve, summarize, or link to third-party information.

Promptority does not automatically endorse third-party content merely because it appears in an AI-assisted response.

Third-party information may be inaccurate, outdated, incomplete, or subject to separate intellectual property rights.

You are responsible for evaluating third-party materials before relying upon them.

51. Service Availability

Promptority seeks to provide reliable Services but does not guarantee uninterrupted availability.

The Services may be temporarily unavailable because of:

• maintenance;
• upgrades;
• security events;
• infrastructure failure;
• external service failure;
• network issues;
• capacity constraints;
• force majeure;
• legal restrictions; or
• other circumstances.

Promptority may modify, suspend, replace, or discontinue functionality from time to time.

52. Beta and Experimental Features

Promptority may make preview, beta, experimental, early-access, test, or evaluation features available.

Such features may:

• contain errors;
• change materially;
• become unavailable;
• produce unreliable output;
• have incomplete documentation; or
• be subject to additional restrictions.

Unless otherwise agreed in writing, experimental functionality is provided without a guarantee of continued availability.

53. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

PROMPTORITY DISCLAIMS WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, TO THE EXTENT PERMITTED BY LAW, INCLUDING IMPLIED WARRANTIES OF:

• MERCHANTABILITY;
• FITNESS FOR A PARTICULAR PURPOSE;
• NON-INFRINGEMENT;
• ACCURACY;
• AVAILABILITY;
• RELIABILITY; AND
• SATISFACTORY QUALITY.

PROMPTORITY DOES NOT WARRANT THAT:

• THE SERVICES WILL BE UNINTERRUPTED;
• ALL ERRORS WILL BE CORRECTED;
• OUTPUTS WILL BE ACCURATE;
• ARTIFACTS WILL ACHIEVE A PARTICULAR RESULT;
• PRIVATE KNOWLEDGE RETRIEVAL WILL IDENTIFY EVERY RELEVANT SOURCE;
• GENERATED CODE WILL BE ERROR-FREE OR SECURE;
• AN OUTPUT WILL BE SUITABLE FOR PROFESSIONAL RELIANCE; OR
• THE SERVICES WILL MEET EVERY USER REQUIREMENT.

Some jurisdictions do not permit certain warranty exclusions, so some exclusions may not apply to you.

54. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PROMPTORITY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO THE SERVICES.

THIS INCLUDES, TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR:

• LOST PROFITS;
• LOST REVENUE;
• LOST BUSINESS OPPORTUNITIES;
• LOSS OF GOODWILL;
• LOSS OF DATA;
• BUSINESS INTERRUPTION;
• PROCUREMENT OF SUBSTITUTE SERVICES; OR
• DECISIONS MADE IN RELIANCE ON AI-GENERATED OUTPUTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROMPTORITY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

1. THE AMOUNT YOU PAID TO PROMPTORITY FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE [THREE/SIX/TWELVE] MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR
2. [US$100 / OTHER AMOUNT].

This limitation is intended to allocate risk between the parties and applies regardless of the legal theory asserted, except to the extent applicable law prohibits such limitation.

55. Exclusions From Liability Limitations

Nothing in these Terms excludes or limits liability to the extent such liability cannot lawfully be excluded or limited.

Depending on applicable law, this may include certain liability arising from:

• fraud;
• fraudulent misrepresentation;
• willful misconduct;
• gross negligence;
• death or personal injury caused by negligence; or
• other liability that applicable law makes non-excludable.

The exact scope of these exceptions depends on jurisdiction.

56. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Promptority and its affiliates, officers, directors, employees, contractors, and agents from third-party claims, damages, liabilities, judgments, losses, costs, and reasonable legal fees arising out of or relating to:

• Content you submit without appropriate rights;
• your unlawful use of the Services;
• your material breach of these Terms;
• infringement caused by your Content;
• your unauthorized use of another person’s data;
• your misuse of integrations;
• your intentional circumvention of security controls; or
• your violation of another person’s rights.

This indemnity does not require you to indemnify Promptority for losses caused solely by Promptority’s own unlawful conduct to the extent such indemnification would be prohibited by applicable law.

Promptority will provide reasonable notice of an indemnified claim and may control the defense and settlement, subject to applicable law and any separate enterprise agreement.

57. Confidential Promptority Information

During use of the Services, a user may inadvertently or intentionally encounter non-public information concerning Promptority’s technology or operations.

Confidential Promptority information may include:

• unreleased features;
• non-public architecture;
• internal prompts;
• security mechanisms;
• provider relationships;
• routing methodology;
• internal pricing logic;
• credentials;
• unpublished APIs;
• proprietary evaluation methods;
• internal documentation; and
• other information reasonably understood to be confidential.

You may not knowingly disclose or exploit non-public Promptority information obtained through unauthorized access, security circumvention, system error, or violation of these Terms.

Nothing in this section prohibits lawful reporting of security vulnerabilities under applicable law or an authorized vulnerability-disclosure process.

58. Privacy

Promptority’s Privacy Policy explains how Promptority handles personal information in connection with the Services.

By using the Services, you acknowledge that information will be processed as described in the applicable Privacy Policy.

These Terms do not reduce any rights that cannot lawfully be waived under applicable data-protection law.

59. Security

Promptority uses administrative, technical, and organizational safeguards intended to protect the Services.

No system can provide absolute security.

You acknowledge that use of Internet-connected services involves risks including:

• unauthorized access;
• credential compromise;
• software vulnerabilities;
• malicious files;
• transmission risk;
• third-party outages; and
• cybersecurity incidents.

Users remain responsible for maintaining appropriate security controls within their own systems and devices.

60. Changes to the Services

Promptority may improve, modify, redesign, replace, restrict, or discontinue features.

Changes may include:

• user-interface changes;
• workflow changes;
• pricing changes;
• model or processing changes;
• integration changes;
• storage changes;
• new product tiers;
• feature consolidation;
• security changes; and
• infrastructure changes.

Promptority is not obligated to preserve a particular internal technology, workflow, model, provider, or implementation indefinitely.

61. Changes to These Terms

Promptority may revise these Terms from time to time.

The revised Terms will identify an updated effective date.

Where required by law, Promptority may provide reasonable notice of material changes.

Continued use of the Services after revised Terms become effective constitutes acceptance of those revised Terms to the extent permitted by applicable law.

If you do not agree to a material revision, you should stop using the Services and close your Account.

62. Notices

Promptority may provide notices through:

• the Services;
• Account notifications;
• email;
• a website notice;
• an administrative dashboard; or
• another reasonable electronic method.

Users are responsible for maintaining current contact information associated with their Account.

Legal notices to Promptority should be sent to:

Promptority Legal [Legal Entity Name] [Business Address] [Legal Notice Email]

63. Governing Law

These Terms are governed by the laws of [State/Country], without regard to its conflict-of-law principles, except where applicable law requires otherwise.

The original statement that the Terms are governed merely by “the jurisdiction in which Promptority operates” should not be used in the final published Terms because that language is unnecessarily uncertain.

A specific governing jurisdiction should be selected before publication.

64. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services will be resolved according to the dispute-resolution procedure selected by Promptority and stated here before publication.

Choose and complete one of the following approaches:

Court Jurisdiction: The parties submit to the exclusive jurisdiction of the state and federal courts located in [County, State/Country].

OR

Arbitration: Any dispute arising out of or relating to these Terms will be resolved by binding arbitration administered by [Arbitration Provider] under its applicable rules, subject to any exceptions required by applicable law.

If arbitration is selected, the final provision should address matters such as:

• arbitration location;
• governing rules;
• arbitrator selection;
• allocation of fees;
• small-claims exceptions;
• injunctive relief;
• class-action treatment; and
• consumer-law requirements.

Promptority should not publish a binding arbitration provision without jurisdiction-specific legal review.

65. Export Controls and Sanctions

You may not use, export, re-export, transfer, or make available the Services in violation of applicable export-control, trade-control, or sanctions laws.

You represent that you are not prohibited from receiving the Services under laws applicable to you or Promptority.

Users conducting cross-border, regulated, defense-related, or export-controlled work are responsible for determining whether additional restrictions apply to their Content or use case.

66. Assignment

You may not assign or transfer these Terms without Promptority’s prior written consent, except where applicable law provides otherwise.

Promptority may assign these Terms in connection with:

• a merger;
• acquisition;
• corporate reorganization;
• sale of substantially all relevant assets;
• financing;
• restructuring; or
• transfer to an affiliate.

Any attempted assignment prohibited by this section is void to the extent permitted by law.

67. Force Majeure

Promptority will not be responsible for delay or failure caused by circumstances beyond its reasonable control, including:

• natural disasters;
• severe weather;
• acts of government;
• war;
• terrorism;
• civil disturbance;
• labor disputes;
• utility failure;
• Internet disruption;
• telecommunications failure;
• cyberattack;
• third-party infrastructure failure;
• widespread cloud-service failure;
• epidemic or pandemic;
• supply-chain disruption; or
• similar events.

This provision does not excuse obligations that applicable law does not permit to be excused.

68. No Waiver

A failure by Promptority to enforce a provision of these Terms does not waive its right to enforce that provision later.

Any waiver must be made in writing by an authorized representative unless applicable law provides otherwise.

69. Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in effect.

70. No Third-Party Beneficiaries

Except where expressly stated otherwise, these Terms do not create rights in any person or entity other than the parties.

71. Relationship of the Parties

These Terms do not create a:

• partnership;
• joint venture;
• employment relationship;
• fiduciary relationship;
• franchise;
• agency relationship; or
• professional-services relationship

between the user and Promptority merely through use of the Services.

Neither party has authority to bind the other except as expressly provided by written agreement.

72. Entire Agreement

These Terms, together with the Privacy Policy and any applicable order form, enterprise agreement, data-processing agreement, subscription agreement, additional product terms, or other expressly incorporated terms, constitute the agreement between the parties concerning the Services covered by those documents.

Where a separately signed written agreement expressly conflicts with these Terms, the signed agreement will control to the extent of the conflict.

This provision replaces prior statements suggesting that the Terms alone necessarily constitute the entire agreement in every circumstance.

73. Order of Precedence

Unless another written agreement provides otherwise, conflicts among Promptority contractual documents should be resolved in the following order:

1. a mutually signed enterprise or commercial agreement;
2. an applicable order form;
3. a data-processing agreement, but only for data-protection matters within its scope;
4. product-specific additional terms;
5. these Terms of Use; and
6. the Privacy Policy.

A final commercial implementation may use a different hierarchy.

The order should be confirmed before publication.

74. Survival

Provisions that by their nature are intended to survive termination will continue after termination.

These may include provisions concerning:

• intellectual property;
• unpaid amounts;
• confidentiality;
• disclaimers;
• limitation of liability;
• indemnification;
• dispute resolution;
• governing law;
• effect of termination; and
• other provisions necessary to enforce accrued rights.

75. Interpretation

Headings are included for convenience and do not alter the meaning of these Terms.

Words such as “including” or “includes” mean “including without limitation” unless the context requires otherwise.

References to writing may include electronic communications where legally permitted.

Nothing in these Terms should be interpreted against a party solely because that party participated in drafting the document.

76. Contact Information

Questions concerning these Terms may be directed to:

Promptority Legal or Administrative Team [Legal Entity Name] [Business Address] [Legal Email Address] [Support Portal]

Privacy-related requests should be submitted through the channels identified in the Promptority Privacy Policy.

77. Summary of Important User Commitments

By using Promptority, you agree that:

You control what you submit. You are responsible for ensuring you have appropriate authority to provide Content to the Services.

Your Account must remain secure. You are responsible for protecting credentials and managing authorized users.

Private Knowledge must be lawfully obtained. Promptority’s isolation technology does not give you rights in information you were not authorized to upload.

AI output requires review. Generated work may contain errors and should not be treated as automatically verified.

Tokens purchase Promptority work units. They do not represent ownership of underlying compute infrastructure, cash, cryptocurrency, or an investment interest.

Promptority’s infrastructure is confidential. Use of the Services does not entitle users to know the identity, ranking, routing, failover order, credentials, proprietary prompts, or other protected details of Promptority’s underlying AI infrastructure.

Artifacts are intended to be useful and portable. Subject to applicable law and third-party rights, users may retain applicable rights in their own Content and eligible generated Artifacts.

External actions remain subject to user responsibility. When you authorize an integration or approve an external action, you are instructing Promptority to carry it out.

You may not attack or misuse the platform. Attempts to compromise tenant isolation, accounting, credentials, protected internal instructions, security systems, or technical restrictions may result in immediate suspension or termination.

Promptority assists human judgment rather than replacing it. Users remain responsible for consequential decisions based on generated work.

78. Final Acknowledgment

Promptority is designed to provide a structured environment in which human objectives, contextual information, authorized knowledge, computational reasoning, and professional work products can be coordinated more effectively.

The technology underlying such a system necessarily includes proprietary methods, confidential infrastructure relationships, security mechanisms, computational services, and internal operational logic.

These Terms are intended to provide users with meaningful information concerning their rights and responsibilities without requiring Promptority to expose trade secrets, provider relationships, confidential security controls, internal routing methodologies, or other information whose disclosure could reasonably weaken the platform or its competitive position.

By accessing or using the Services, you acknowledge that AI-assisted systems involve inherent uncertainty and agree to use Promptority with appropriate human judgment, verification, security practices, and professional oversight where appropriate.